I had found this agency through a job search on monster.co.uk. I rang them about a business to business customer care role and they said they would see me for an interview. When I came to meet with them, the role was suddenly filled and no longer available. Then they pretty much made me feel forced into signing on for temp work with them, even though I clearly told them I was only interested in straight to perm work.

They called me a few weeks later with an interview for a role at Fletchers Bakery. I was informed that it was a temp to perm, but they didnt know when I would be made perm. I said yes as I was newly back on the job market (I just re-loacted back into the area a few weeks earlier) and thought it would be good experience.

I receive a call a few days later saying they offered me the job. I told them I needed to think it over as this was not what I had asked for (a perm role) and would leave me tied up to look elsewhere. I eventually accepeted the role, but I did inform the agency that I would give it a try.

They sent me my details about the position and time sheets, but failed to send me paperwork to fill out my bank details. I emailed Angela Preston on Feb 22 2007 with those details.

I worked a week and found that the role wasnt for me and requested to leave. I tried to explain this nicely with the agency and stated that it wasnt for me. The work load was very slow and I preferred a faster paced environment. They didnt like this answer and started to speak with me in a very stern tone. I did state to them politely a few times that i would give this a try. After a week it was not to my liking. The company I was working for were upset but undertstood, why couldnt the agency?

That friday afternoon 2/03/2007, I had my time sheet signed by Steven Clark and faxed off my timesheet to their office around 15.45 that afternoon.

On March 9th I went to check my bank balance and noticed I hadnt been paid and rang the agency immediately. This was at 13.00. Around 16.45 I noticed I had not been contacted back and rang the agency again. Amanda answered and was quite curt in her tone with me. I asked why I had not received a call back and she - in a nasty tone - said shed been out of office. She curtly stated that my time sheet was never sent and I would be paid the following friday - March 16th - DIRECTLY into my bank account and then hung up. I didnt get a chance to even defend myself.

I checked my bank details today and noticed I still hadnt been paid. I rang the agency yet again to ask why and they said a check would be posted out to me. I because briefly upset and then quickly apologized for my behavior and stated it was out of order, but Im very upset. I was told I would be paid directly.

I was then put on hold and transfered (but not told I was being transfered) to Amanda Preston. She stated that a check would be posted to me and I should receive it today or tomorrow. I then questioned her as to why she would state I would be paid directly into my account when this wasnt the case? She said they never received my details. I said it was emailed to them as no form was ever sent. I then asked why did they tell me I would be paid directly when I clearly wasnt. That question remained unanswered and the call was ended.

From the start with this company I have felt bullied into signing up for work and roles i did not want and treated like dirt. I am there to make them money not to be walked all over.